Emergency Restoration - Troy, Michigan

Annalisa Martinez

Emergency Restoration sent a representative out within a few hours of us calling on a Sunday when our home flooded! They were professional, quick, and friendly. Our home was good as new way faster than we would have ever thought possible. Highly recommend!

Paul Huston

Notice there's no recent reviews? Here's mine. I hired this company for a house flood. Completely unresponsive for the remediation, at one point my "specialist" (unnaned so they don't take this down like the rest) yelled at me for calling him while he was "in Florida with his wife" while I was homeless in Michigan in February. After delays upon delays, I foolishly tried to use them for the rebuild. They did one day of work and I had to end it. Insurance paid for plywood subfloors and they installed fiber board (unsuitable for subfloors). They also primed over picture hooks in the wall and couldn't properly install drywall (pictured), totally careless. The house still smells from the subpar remediation 2 years later. This company preys on vulnerable people and profits immensely from insurance claims. Absolutely avoid this company. I can't fathom treating a customer the way I was treated.

Kembili Saucedo

I reached out to Emergency Services in June for property restoration for a property in Clarkston, MI & was pleased with their work. They came to the site right away & were very responsive during our after hours. Communication between our techs to management was quick & they were very professional.

Kelly Hurley

Amazing company. They responded immediately. Came out to check on my bathroom leak that came down into my kitchen. Cleaned everything and had to redo the entire bathroom and flooring on the main level. My project manager helped me all the way through.
Everything turned out amazingly. Would highly recommend.

Timothy Dinan

I have called this company 2 times over the last two years. The first time was in June 2021 when Grosse Pointe was flooded. Emergency Restoration showed up with its equipment and crews. They immediately started emptying the basement and cleaned up a big, flooded mess. Within 2 days, the big parts of the job were done preventing far greater damage. They left their dry-out gear in place until everything was bone dry.

Emergency Response just came out again this week to respond to a rodent problem with our crawl space. This was the only company to give a viable solution to the problem. Pest control companies just threw up their hands and said there was nothing to be done. Their crew worked neatly and efficiently finishing up the project in one day.

The company owner or his manager touched base with us to make sure things worked out on both jobs.

My neighbors have hired them, and they also had good things to report. Professional and courteous workers.

Jerry Hardy

They were very professional and cleaned up my flood and restored the house better than before. Very seamless and little help from my side in dealing with insurance. Good luck but would use them every time.

Patrick Rolle

Great company to work with, you call and they come right out. Very friendly employees and they got the job done right.

Jim N

ER responded quickly and dealt with my insurance company from beginning to end, my house was back to normal in no time! I recommend ER for all of emergency needs.